Craig Atkins Managing Director
Our entire ethos is around great customer service. We promise to deliver this (and give a money back guarantee to back it up) but also target our team on helpdesk satisfaction and response times. We also have a "no geek speak" attitude, meaning our team will talk to your staff in plain English without trying to bamboozle or confuse them with jargon!
ABOUT 1-Fix Limited
1-Fix are a 10 strong team of IT experts who specialise in providing a complete outsourced (managed service) IT department for your business. We have a fully in-house helpdesk and technical capability and our technicians are experts in Microsoft Office 365, Windows Server and Azure & Private Cloud technology.
We specialise in working with clients with 10 – 200 staff in a wide variety of industries, but we also have a very strong footing in financial services, private healthcare and accountancy/professional services.
Your business IT is one of the most critical, if not THE most critical, functions across the company so we work to stabilise, secure and improve your IT to meet your business goals with strategic planning and an “IT Director” style consultancy service – which is all included in our costs.
In 2019 we were voted one of the “50 Best Managed IT Companies” in the UK.
Speak with us to find out why!
OUR AREAS OF EXPERTISE
OUR CURRENT OFFERS
3 month money back guarantee
We want you to be satisfied. In fact, more than that, we want you to be ecstatic with our service! To ensure that we live up to this, we offer a truly unique guarantee: If you’re not completely happy with our support at the end of month 3, we will refund your entire support costs to that point and allow you to break out of your support agreement. This enables you to try our support with absolutely no risk to you. The only things we ask from you is that you’ve raised concerns with us ahead of the 3-month window, so we can address them, and that you give us at least 30 days’ notice of your intention to cancel.