James Dell Lead Technical Architect
Planet IT have built an unmatched team in terms of IT knowledge and passion for new and developing technology. As Lead Technical Architect, I have a proven track record in design and implementation of robust infrastructure solutions. We are a team of over 60 at Planet, all at the cutting edge of our field, be that Cybersecurity, Cloud, Backup or Telephony - each person with a drive and passion to deliver the right solutions for our clients needs. All of us at Planet IT possess excellent planning skills with a keen eye for detail. Our focus is on using IT to achieve your business objectives, within budget and within scope.
ABOUT Planet IT
Planet IT is a leading IT company, offering complete out-sourced IT solutions to organisations across the UK and Europe. Based on Milton Park, Oxford, we provide a comprehensive range of support services to suit your needs and deliver business transformation.
Our team of experts has an extensive track record of delivering software and hardware and managed IT solutions to organisations of all shapes and sizes. And our technicians are highly skilled in planning, implementing and troubleshooting. We always take the time to assess your IT needs and existing infrastructure, make recommendations and then implement improvements quickly and efficiently. We are highly experienced in planning and installing entire new IT systems in large organisations.
We act as a full-service out-sourced IT department for organisations providing nimble, around-the-clock care, 365 days a year.
We are official vendors of major hardware and software suppliers, with an extensive track record in delivering best-in class solutions to clients. Our official partnerships and vendor relationships with with major hardware and software vendors such as Dell, HP, Lenovo, Microsoft, Veeam, VM Ware, Barracuda, Sophos and others, we help clients by supplying and maintaining their cybersecurity security, networking, Back-up & Disaster Recover, Telephony, Cloud and all-around IT solutions.
Providing a first-class advisory service is at the heart of what we do, and we work closely with clients to ensure their IT needs are met on time and within budget.
With a 60-strong team, we have a great breadth of expertise at Planet IT, enabling us to help our clients make their IT more efficient. We have recruited and built a highly skilled team, with a wide range of skills and experience, allowing us to provide a unique service to our clients. Which means we are equipped to deal with almost any IT situation effectively. Our support team consists of Field Engineers, MSP Engineers, Project Engineers, Developers, Admins and Admin and Support officers.
We are one team making your IT more efficient.
OUR AREAS OF EXPERTISE
OUR CURRENT OFFERS
Free Cybersecurity Health Check
As Sophos Mid-Market Partner Of The Year for 2018 & 2019, it goes without saying that we take Cybersecurity very seriously. That’s why we remove the barriers for businesses to evaulate how secure they really are by offering Free Cybersecurity Health checks. What do you get as part of a Health Check? – A qualified Cybersecurity Architect to ensure that your Portals & Dashboards are configured correctly – Analyse current alerts, and resolve remotely where possible – A thorough analysis of your global settings and policies to ensure compliance – A detailed Report of Current Situation and Recommendations
Free Lunch For Your Team
Book a Security, Backup or Telephony discovery call with one of our Experts and we will buy lunch for you and your team - Domino's Pizza, Nandos, your choice!
Meet Our Team
Stephen McCrannIT Helpdesk Manager
In IT there are many challenges, but getting support should never be one of them. My team of over 30 IT Support Engineers is focused on removing the barriers to IT support, ensuring that all our customers feel satisfied with the service they receive. The support team consistently score over 98% satisfaction from our client surveys - a score they are equally proud of and determined to beat.
Farah Nazier-ChapmanTelephony & Connectivity Services Manager
At Planet IT, we offer a range of telephony, connectivity & unified communications solutions directly from the top vendors in the market. Whether you require onsite, hosted, traditional or unified communications, we can help you design a flexible solution that works perfectly with your business. By having the right solution in place for our customers, we’re able to ensure that businesses get what they need from their phone system, not what they’re told they need.
Emily WrightProfessional Services Manager
My team love working with best in breed technology partners, offering unrivalled services & back-end support for our customers. Especially when you see the business results at the end of a project. No project is too big or too small and our team are constantly upskilling to stay on-top of emerging technologies
Kelly IlberySecurity Services Manager
I’ve seen the frequency and variety of attacks that business face increase exponentially with the level of complexity to match. My Planet IT team and I focus on protecting our customers and ensuring that they don’t fall victim to cyber criminals. Kelly Leads our Security Services teams. With over 20 years’ experience in the field, she has the wealth of knowledge and experience to benefit your business.
Michael DaveyBackup & Disaster Recovery Services Manager
I’ve been introduced to many businesses with a DR strategy that systemically fails to meet their basic needs. However, with the right knowledge and TLC, we have been able to establish the cornerstone of the business continuity plans. As leader of our Back-Up and Disaster Recovery Team, Mike has developed and nurtured our back-up services to ensure that every customer can rely on their back-ups.
Nick JohnsTechnical Director
I couldn’t be happier with the team we have built at Planet. Already industry leading, but constantly up-skilling to stay at the forefront of their field. We have build our expertise around our clients needs and now have dedicated teams covering Managed IT Support, Cybersecurity, Backup & Disaster Recovery, Professional Services and Telephony & Connectivity.